Accessing the Site
We cannot guarantee that the Website will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of the Website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt the Website or any computer system, server, router or any other internet-connected device.
You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Website and is compatible with the Website. You also understand that we cannot and do not guarantee or warrant that any content of the Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.
Accuracy of information
We will use reasonable endeavours to ensure that information on the Website is accurate, but commentary and other material posted on the Website are not intended to amount to advice on which reliance should be placed. Except to the extent that our Terms & Conditions apply, we make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law, we accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information.
If you find any inaccurate information on the Website please let us know and we will endeavour to correct it, where we agree, as soon as reasonably practicable.
Copyright / Intellectual property rights
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us (The Buccleuch Estates Ltd.) or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Links to this and other websites
As a convenience to customers, the Website may include links to other web sites or material which are beyond its control. We are not responsible for content on any site outside the Website or which are linked from it. That we include these hyperlinks does not imply any endorsement of the material on such sites or any association with their operators.
We reserve the right, at our discretion, to prohibit any link from another internet site to materials or information on this Website. Without prejudice to that right, if you wish to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:
· you do not remove, distort or otherwise alter the size or appearance of our logo;
· you do not create a frame or any other browser or border environment around the Website;
· you do not in any way imply that we endorse any products or services other than our own;
· you do not misrepresent your relationship with us nor present any other false or misleading information about us;
· you do not otherwise use any of the trade marks displayed on the Website without our express written permission;
· you do not link from a website that is not owned by you; and
· any website from which you link to the Website does not contain any content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
Although we hope this Website will be of interest to users (and except to the extent that our Terms & conditions apply), we accept no liability and offer no warranties or conditions in relation to this Website or its content, to the fullest extent such liability can be excluded by law.
If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Website. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.
This clause shall not limit or affect our liability resulting from any products sold through the Website being found to be unsafe or if something we do negligently causes death or personal injury.
These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.
We make no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom, and accessing the Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this Website from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
We aim to deliver all orders within 4 working days. Our working week is normally Monday to Friday.
Please note: Orders placed over weekends and bank holidays will be processed the next working day.
We will deliver directly to the address specified as the delivery address in your order, which does not need to be the same as your home address.
We cannot deliver items within the same order to multiple addresses.
Please note that orders of over 6 bags may be delivered in more than 1 drop due to a courier limit of 100KG on single deliveries.
Certain deliveries may require a signature to confirm receipt. The precise timing of a delivery cannot be specified. Deliveries will be made to your door.
We are not responsible for any additional carrying or positioning of products ordered. Once delivered, the products ordered will become your property
(provided they have been paid for in full) and your responsibility and, except in relation to products that are damaged or faulty when delivered or have
been incorrectly delivered, we will not accept any liability for their loss, damage or destruction after they have been delivered.
How to contact us
Please feel free to contact us in any of the following ways:
by email at firstname.lastname@example.org
by telephone 01848 600402 9am – 5pm, Monday to Friday.
by writing to us at:
Chapel Farm Dog Food.
Dumfries and Galloway
The Buccleuch Estates Ltd. is a company registered in Scotland. Our company number is SC012615 and our registered office address is Weatherhouse, Bowhill, Selkirk, TD7 5ES.
Our VAT registration number is 268532339